Welcome to ClimateEase.co.uk, operated by INFINITY KEY VENTURES LIMITED. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
Contact Details
INFINITY KEY VENTURES LIMITED
Company Number: 15894617
Email: support@climateease.co.uk
Information We Collect
We collect personal information about you when you visit our website, use our services, or interact with us. This information typically includes:
- Contact Information: Your name, address, phone number, and email address.
- Account Information: If you register for an account, we collect usernames, passwords, and other details necessary for providing our services.
- Payment Information: We securely process your financial information through our payment partners for purchase transactions.
- Usage Data: Information on how you use our website and services.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our services.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, for customer service, updates, and promotional purposes.
- Send you emails.
- Detect and prevent fraud.
Sharing Your Personal Information
We do not sell your personal information. We may share your personal information with service providers engaged by us to support ClimateEase.co.uk operations under the same standards of privacy and security. Additionally, we comply with legal or regulatory requests where necessary.
Security of Your Information
We prioritize the security of your personal information. We employ appropriate technical and organizational measures to protect it against unauthorized or unlawful access, alteration, theft, or destruction.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: You have the right to access the personal information we hold about you.
- Right to Correction: You can request that we correct any inaccurate or incomplete information.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You can object to the processing of your personal data under certain conditions.
- Right to Data Portability: You can request that we transfer your data to another organization or directly to you under certain conditions.
To exercise any of these rights, please contact us using the details provided at the top of this policy.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. These tracking technologies include beacons, tags, and scripts to collect and analyze data and improve our services.
You can configure your browser to refuse all cookies or notify you when a cookie is being sent. However, please note that some parts of our services may not function properly if you disable cookies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically. Changes to this Privacy Policy are effective immediately upon posting.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Email: support@climateease.co.uk
We are committed to resolving any complaints or concerns regarding your privacy in a fair and transparent manner.